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How fun788 Protects Your Personal Data

Your personal data belongs to you, and we take that seriously. This Privacy Policy explains exactly what we collect when you use fun788, how we store it, and…

Data Encrypted at RestNo Third-Party Data SalesFull Account Data Access on RequestMalaysian Law AppliesSecure Payment Data Handling

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What Data We Collect and Why

fun788 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with fun788, we collect the name, email address, and contact details you provide during registration. We also record transaction data each time you deposit or withdraw using Touch 'n Go, GrabPay, Boost dan FPX — this lets us verify payments, resolve

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disputes, and fulfil any obligations required under applicable Malaysian law. Device identifiers and session logs are gathered automatically to protect your account from unauthorised access. We do not sell, rent, or trade your personal data to third-party marketers. Data shared with payment processors like Touch 'n
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Go, GrabPay, Boost dan FPX is limited strictly to what is needed to complete your transaction. You may request a full copy of the data we hold about you at any time by contacting our support team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

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Reach Us About Your Privacy Rights

If you have a question about this Privacy Policy, want to correct your personal data, or wish to close your account and request deletion of your records, our support team is available…

Live Chat Start a live chat session directly from the fun788 website. Our agents can verify your identity and walk you through any data access or correction request in real time, any hour of the day.

Email Support Send your privacy enquiry to our dedicated support email. Include your registered email address and a clear description of your request so our data team can process it within 72 hours.

Help Centre Our Help Centre hosts step-by-step articles on updating account details, managing communication preferences, and submitting a formal data request without needing to contact an agent.

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Six Ways We Safeguard Your Data

Protecting your data is not a single action — it is a set of consistent practices we apply across every layer of the fun788 platform.

End-to-End Encryption

All data transmitted between your device and our servers is encrypted using TLS. This applies to every login, deposit instruction via Touch 'n Go or FPX, and account settings change you make.

Cookie Controls

We use session and analytics cookies to keep your account secure and improve page performance. You can adjust non-essential cookie preferences at any time through the cookie settings panel on our site.

Account Security Checks

Unusual login patterns trigger an automatic security check before access is granted. You will receive an alert to your registered email if a login attempt comes from an unrecognised device or location.

Data Retention Policy

We retain account and transaction records for the period required by applicable Malaysian law. Once that period expires, records are permanently deleted or anonymised from our systems.

Payment Data Isolation

Card and e-wallet credentials processed through Boost, GrabPay, Touch 'n Go dan FPX are handled by the payment provider directly. fun788 does not store full card numbers or e-wallet PINs on our servers.

Data Correction Requests

You have the right to correct inaccurate personal data we hold. Submit a correction request via live chat or email, and our team will verify your identity and update the record within 72 hours.

Your Privacy Questions Answered

Below are the questions our account holders ask most frequently about this Privacy Policy. If your question is not covered here, contact our support team directly — we are available around the clock to help you understand how your data is managed on fun788.

We collect the name, email address, phone number, and identity verification documents you submit at registration. Transaction records tied to Touch 'n Go, GrabPay, Boost dan FPX deposits are also stored to fulfil legal obligations.

We share data only with payment processors needed to complete your transactions and with authorities when required by Malaysian law. We do not sell or trade your personal data to advertisers or unrelated third parties.

Send a data access request to our support team via live chat or email. Include your registered email address so we can locate your account. We will compile and send your data within the timeframe required by law.

Yes. You may request account closure and deletion of personal records at any time. We will remove or anonymise data that is not subject to a mandatory retention period under applicable Malaysian law.

We retain records for the period required under Malaysian law and our operational obligations. Once the retention period ends, data is permanently deleted or anonymised so it can no longer be linked to you.

We use essential cookies to keep your session secure and optional analytics cookies to improve the site. You can turn off non-essential cookies at any time through the cookie settings panel without affecting your account access.

Contact our support team immediately via live chat so we can investigate and secure your account. We will review access logs, and if a breach is confirmed, we will notify you in line with applicable Malaysian data protection requirements.

How fun788 Protects Your Personal Data

Reach Us About Your Privacy Rights

Six Ways We Safeguard Your Data

End-to-End Encryption

Cookie Controls

Account Security Checks

Data Retention Policy

Payment Data Isolation

Data Correction Requests

Your Privacy Questions Answered

01 What personal data does fun788 collect when I register?

02 Does fun788 share my data with third parties?

03 How can I access the data fun788 holds about me?

04 Can I request that my personal data be deleted?

05 How long does fun788 keep my account and transaction data?

06 Does fun788 use cookies, and can I turn them off?

07 What should I do if I think my data has been accessed without permission?

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